Privacy Policy
1. Introduction
Welcome to the SenSulu Cafe Application ("Application", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our mobile application and website www.sensulu.com ("Platform"). By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Data Collection
- Personal Information: Name, email address, phone number, and payment details.
- Account Information: Login credentials and order history.
- Payment Data: Transaction details processed via third-party payment gateways.
- Device & Usage Data: IP address, device type, operating system, and browsing behavior.
- Location Data: If you enable location services, we collect your location to facilitate deliveries.
3. Purpose of Data Collection
- To provide and improve our services.
- To process transactions and payments.
- To send order confirmations and updates.
- To enhance user experience through personalized recommendations.
- To comply with legal and regulatory requirements.
- To prevent fraud and unauthorized access.
4. Data Sharing & Third-Party Services
We do not sell or rent your data to third parties. However, we may share your data with:
- Payment Processors: To facilitate secure transactions.
- Delivery Partners: To ensure successful delivery of your orders.
- Legal Authorities: If required by law or in response to legal proceedings.
- Analytics & Marketing Services: To improve our platform and tailor promotional content.
5. Payment Security & Fraud Prevention
- Payments are securely processed through third-party providers.
- We adhere to security standards set by our payment processors.
- Any fraudulent activity will result in account suspension and may be reported to relevant authorities.
6. Data Storage & Protection
- Your data is stored on secure servers with encryption protocols.
- We implement industry-standard security measures to prevent unauthorized access.
- We retain your data as long as necessary to fulfill legal and business obligations.
7. User Rights
Users in Kazakhstan have the right to:
- Access their personal data and request copies.
- Request corrections to inaccurate data.
- Withdraw consent to data processing.
- Request deletion of their personal data where legally permissible.
- File complaints with data protection authorities in case of violations.
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience. Users can manage cookie preferences through browser settings.
9. Children's Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If such data is discovered, we will take appropriate measures to remove it.
10. Policy Updates
We may update this Privacy Policy from time to time. Continued use of our Platform after updates constitutes acceptance of the revised policy.
11. Contact Information
For inquiries regarding this Privacy Policy, please contact us:
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.